Privacy policy
PRIVACY POLICY — PHYTU
Last Updated: 11/28/2025
This Privacy Policy describes how PhyTu (“we,” “our,” “us”) collects, uses, and protects personal information when you visit our website https://www.phytu.com (the “Site”), participate in our marketplace, purchase plants or fungi, request services, book animal or wildlife care, or attend educational events, workshops, or classes.
By accessing our Site or services, you agree to this Policy.
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1. Information We Collect
We collect information depending on how you use our ecosystem, including marketplace shopping, animal care, classes, rescue, and more.
1.1 Information You Provide
Includes:
Full name
Email address
Phone number
Billing/shipping address
Photos/videos or listings you upload
Payment information (processed via third-party providers; we do not store credit card numbers)
Pet/animal info for adoption, rescue, sitter services, or vet care
Plant, fungi, or farm data submitted for care or services
Class/workshop registration information
Emergency contact information (optional for event attendance)
Vendor/sitter/walker/groomer/vet/provider details
Applications or forms related to adoption, rescue, fostering, wildlife care, classes, and events
Communications and support messages
1.2 Automatically Collected Information
We automatically collect:
IP address
Browser/device information
Approximate location (city/state)
Cookies & tracking data
Usage analytics
Pages visited and actions taken
Session information
1.3 Provider / Instructor / Vendor Information
If you apply as a:
Vendor
Plant/fungi seller
Pet sitter, walker, groomer
Veterinary provider
Wildlife partner or rescuer
Class instructor or educator
We may collect:
Legal and business info
Tax information
Payment/payout details
Credentials, permits, or licenses
Class materials you upload
Experience, certifications, and background information
1.4 Wildlife Rescue & Preservation
We may collect:
Location (approximate) of rescue
Species, condition, health & behavior info
Wildlife permits or documentation
Medical or rehabilitation notes
Photos/videos submitted for care
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2. How We Use Your Information
We use information to:
Marketplace & Services
Process and deliver orders of live plants, fungi, seeds, animals, pet supplies, and related products
Manage vendor and seller interactions
Verify legal compliance for species (plants, fungi, animals, wildlife)
Provide customer support and confirmations
Animal & Pet Services
Coordinate pet sitting, walking, grooming, and training
Assist with vet care scheduling or communication
Match animals with adopters, fosters, or rescue organizations
Wildlife Rescue & Preservation
Respond to rescue requests
Coordinate with licensed wildlife rehab partners
Track the welfare and rehabilitation process
Ensure legal compliance with local/state/federal wildlife laws
Plant, Garden & Farm Services
Provide plant care, garden maintenance, and farm help
Assign service providers to client requests
Communicate service details, updates, and safety info
Classes, Workshops & Educational Sessions
We use class registration information to:
Reserve your spot in classes or events
Send confirmations, reminders, and instructions
Provide educational materials or class recordings
Track attendance and participation
Ensure safety during in-person workshops (e.g., animal handling or farm visits)
Manage waitlists and follow-up communication
Platform Operations
Improve website functionality
Personalize your experience
Detect and prevent fraud
Maintain safety and compliance
Support internal analytics
Compliance
Respond to legal, safety, or welfare requirements
Provide records for wildlife, plant, and animal regulations
Maintain tax or accounting obligations
We do not sell your personal data.
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3. Sharing Your Information
Your information may be shared with:
3.1 Service Providers
Payment processors (Stripe, PayPal)
Shipping carriers
Email & SMS tools
Analytics platforms
Customer support systems
Class/event hosting platforms (e.g., Zoom, webinar providers)
3.2 Providers, Vendors & Instructors
We may share certain information when:
You book a sitter, walker, groomer, or vet-care provider
You register for classes taught by staff or third-party educators
You purchase from a vendor
You participate in rescue/adoption or wildlife preservation
Only the minimum necessary information is shared.
3.3 Legal Authorities
Shared only when required for:
Animal welfare laws
Wildlife rescue regulations
Court orders/subpoenas
Safety events or urgent threats
3.4 Safety & Fraud Prevention
We may disclose limited information to verify identities, prevent fraud, or ensure lawful use of services.
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4. Cookies & Tracking
We use cookies to:
Remember your preferences
Improve website performance
Personalize recommendations
Analyze site activity
Prevent fraud
You can disable cookies, though some features may not function.
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5. Data Security
We use reasonable security measures including encryption, firewall protection, and access restrictions. No method is 100% secure.
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6. Data Retention
We retain information only as long as needed for:
Orders
Class attendance
Animal/wildlife welfare compliance
Adoption/rescue documentation
Vendor/provider records
Tax or business regulations
Legal disputes
Certain records (e.g., wildlife rescue logs, adoption contracts, legal compliance docs) may be retained as required by law.
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7. Minors
Our services are not intended for children under 13, except with parental consent when permitted (e.g., child attending a class with a parent).
We do not knowingly collect data from minors without appropriate consent.
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8. Live Animals, Wildlife, Plants & Fungi — Special Notices
Because we provide live organisms and rescue/preservation services:
8.1 Domestic Animals & Pets
Customers/adopters must ensure:
Humane treatment
Legal ownership & compliance
Proper housing & care
Understanding of species-specific needs
8.2 Wildlife Rescue & Preservation
We handle wildlife data responsibly for:
Species identification
Coordination with licensed wildlife rehab professionals
Public safety and conservation
Legal documentation
8.3 Plants, Seeds, Fungi & Mushroom Products
You are responsible for confirming:
Species legality in your jurisdiction
Proper care and cultivation
Local shipping and agricultural regulations
We may cancel non-compliant orders.
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9. Educational Activities
When you join classes, workshops, or sessions, we may:
Record sessions (with notice)
Share materials digitally
Allow instructors limited access to participant names/emails
Maintain attendance lists
Collect evaluations or feedback
Store class participation data for improving future programs
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10. Your Rights
You may request:
Access to your data
Corrections
Deletion (unless prohibited for legal, safety, welfare, or regulatory reasons)
Opt-out of marketing
Data copies
Email requests to:
📧
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11. Policy Updates
This policy may be updated from time to time.
New versions take effect upon posting.
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12. Contact Us
For privacy questions or concerns:
📧 info@phytu.com
🌐 https://www.phytu.com